Our launderette is open 9am-6pm Mon-Fri, and 9am-4pm on Saturdays.

Frequently Asked Questions

Garment Care Express (GCE) is a professional laundry and dry-cleaning service based in the Gambia, serving domestic, corporate, and industrial customers across Greater Banjul. We combine modern equipment and environmentally friendly products with skilled hand-finishing, so your clothes and household textiles come back genuinely clean – not just processed.

Our processing hub is on the Brusubi–Sukuta Highway, near Brusubi Phase 2, Sukuta. You're welcome to drop off in person or arrange a collection – whichever suits you.

We're open 9am–6pm Monday to Friday, and 9am–4pm on Saturdays. We're closed Sundays, so Sunday isn't available as a pickup or delivery day – plan around Saturday or Monday if your order falls on a weekend.

Yes. We offer free collection and delivery within a 10km radius of the Greater Banjul area on any order over D2,000. Smaller orders can still be collected and delivered – just get in touch and we'll confirm the arrangement.

Wash & fold, wash & iron, dry cleaning, bedding and duvet cleaning, ironing/pressing, alteration & repair, and commercial laundry for businesses. Full pricing for each is on our Packages & Pricing page.

Both, depending on the service. Casual/personal laundry and commercial laundry are priced per kilogram; dry cleaning and select household items are priced per piece. When you place an order online, the price is calculated for you automatically as you go.

  • No Limit Package – for personal/casual clothing, no minimum weight, wash & fold at D130/kg or wash & iron at D170/kg, turnaround 1–2 days. Best for everyday one-off orders.
  • Commercial wash package – for businesses, wash & fold at D100/kg or wash & iron at D120/kg, with a 50kg minimum per order and a 2–3 working day turnaround.
  • Domestic Weekly Package – a subscription for regular household use. Wash & fold only from D4,000/month, or wash & iron from D5,400/month (up to 15kg/week, free weekly pickup & delivery), plus a Premium tier at D7,500/month with no weight restriction. Full conditions are on the pricing page.

Yes – a full dry-cleaning menu covering everyday garments through to more delicate pieces, all individually priced on our Packages & Pricing page and selectable directly on the order form.

Yes – hemming, resizing, seam repairs, zipper and button replacement, and general tailoring adjustments. Bring the item in or mention it when you place your order.

Only for the Commercial wash package (50kg per order). Personal laundry, dry cleaning, and ironing have no minimum – order as little or as much as you need.

Use the Order Now page: choose your service (Laundromat, Dry Cleaning, or Ironing/Press Only), select your items or weight, pick a pickup and delivery date, and confirm. You can also drop items off directly at Sukuta, or call us on +220 87 221 1112 and we'll talk you through it.

Most personal laundry is ready within 12–24 hours of collection, depending on drop-off time and the type of garment. Commercial orders run on a 2–3 working day turnaround. If you need something back sooner, ask us when you book – we'll always tell you honestly if a same-day turnaround is possible.

Yes, within the dates offered at checkout. We collect and deliver Monday to Saturday; Sundays are not available.

Let us know as early as possible by phone or WhatsApp on +220 87 221 1112, and we'll rearrange your pickup or delivery date – there's no charge if you give us reasonable notice.

We currently accept bank transfer and mobile money (Wave/APS) – details are provided on the order form. Cash is also accepted for in-person drop-offs at Sukuta.

All prices on the site are in Gambian Dalasi (GMD, shown as "D"). If you're paying from abroad or converting from another currency, check the current GMD exchange rate before transferring, as rates can move.

Not currently. However, we accept both local and international bank transfers. Local bank transfer details are available at checkout, and international bank details are available on request – just get in touch and we'll send them over.

Absolutely. Tourists and short-stay visitors are very welcome. If you're staying at a hotel or guesthouse we already work with, ask their front desk about our service; otherwise book directly through our Order Now page or call us, and we'll arrange collection from your accommodation.

Cash on collection or delivery is always available for visitors. If you'd prefer to pay another way, mention it when you book and we'll find a solution that works for your stay.

Yes – this is a common request. Whoever is placing the order can specify the recipient's collection details, and payment can be arranged separately (for example, by the person abroad settling by bank transfer while the order is collected locally). Just include both sets of contact details when you book, or call us to set it up.

Yes – our team is trained in hand-finishing techniques for delicate fabrics, and we use environmentally friendly products throughout. If an item needs special handling (a delicate fabric, embellishment, or garment you're particularly attached to), flag it when you order or drop it off so we can treat it accordingly.

Yes – commercial laundry is a core part of what we do. We currently support hotel, B&B, restaurant, and sports-club clients across Greater Banjul, including bed linen, table and kitchen linen, workwear, and uniform laundering.

Yes. We offer a flexible, personalised approach for regular commercial clients, including free collection and delivery within 10km of Greater Banjul. Get in touch through our Commercial page and we'll put together an arrangement suited to your volume and schedule.

Yes, both for households (via our Domestic and No Limit packages) and for commercial clients at scale.

Please check with us before sending anything with fragile trims, embellishments you're worried about, or items requiring specialist treatment beyond standard dry cleaning – we'll tell you upfront if something isn't suitable for our process rather than risk it.

We follow strict quality control procedures designed to keep lost or damaged items to an absolute minimum – in fact, monitoring this is one of our core KPIs, tracked daily, weekly, and monthly. In the rare event that loss or damage does occur, our process ensures you are fully compensated at the agreed current market value of the item.